Refund policy
🧾 RETURN & REFUND POLICY
Return & Refund Policy
At Stellar Blends, we want you to love your purchase. If you are not completely satisfied, we’re here to help under the conditions below.
📦 Returns
We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
- Unused and unworn
- In original condition
- In original packaging
🚫 Non-Returnable Items
Due to hygiene and safety reasons, the following items are not eligible for return:
- Wigs that have been worn, altered, or removed from original packaging
- Lingerie and intimate apparel
- Any personal wear items
🔥 Final Sale Items
All items purchased from our “Under $25”, “Sale”, or “Limited Deals” collections are considered final sale and are not eligible for return or exchange.
⚠️ Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue.
We will review and provide a replacement or refund if approved.
💳 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be issued to your original payment method
- Processing time may take 3–7 business days depending on your bank
Shipping costs are non-refundable
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.